Privacy Policy

DVN Collagen Official Store Privacy Policy (Indonesia)

Effective Date: 15th March 2024

This Privacy Policy describes how DVN Collagen Official Store (“we,” “us,” or “our”) collects, uses, and discloses your personal data when you visit our website (dvncollagen.com) (the “Site”) or make a purchase from us.

Personal Data We Collect

We collect various types of personal data about users and customers:

• Information you provide directly: This includes data you provide when you create an account, place an order, subscribe to our newsletter, contact customer service, or participate in a survey or promotion. This data may include your name, billing and shipping address, ID number (if applicable), email address, phone number, payment information, and any other data you choose to provide.
• Information collected automatically: When you use the Site, we automatically collect certain data about your device, including your web browser, IP address, time zone, and some cookies installed on your device. We also collect data about your browsing activity on the Site, such as the pages you view and the products you search for.
• Information from third parties: We may collect data about you from third parties, such as social media platforms, marketing partners, and public databases. This data may include your name, demographic information, and interests.

How We Use Your Personal Data

We use the personal data we collect for various purposes, including:

• To fulfill your orders and provide you with the products and services you request.
• To process your payments and prevent fraud.
• To send you marketing and promotional communications, with your explicit consent.
• To personalize your experience on the Site.
• To improve the Site and our services.
• To comply with legal and regulatory requirements.

Sharing Your Personal Data

We may share your personal data with third-party service providers who help us operate the Site and fulfill your orders. These service providers are contractually obligated to keep your data confidential and secure and comply with the law. We may also share your data with third parties for marketing purposes, but only with your explicit consent.

Your Choices

You have several choices regarding your personal data:

• You can choose not to provide certain data, although this may limit your ability to use certain features of the Site.
• You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any email we send you.
• You have the right to access, rectify, and erase your personal data upon request. You can exercise these rights by contacting us at dvn2acc@gmail.com.

Data Security

We take reasonable steps to protect your personal data from unauthorized access, disclosure, alteration, or destruction, in accordance with the law. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your data.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Children’s Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal data from children under this age.

Contact Us

If you have any questions about this Privacy Policy or your rights under the law, please contact us at dvn2acc@gmail.com.